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Customer reviews of M CARS SURREY LTD

At M Cars Surrey we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Based on 225 customer reviews

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  • 5

    A nightmare!

    By Mark S on 31 March 2018 | Purchase not verified

    Avoid! They sold me a car with a faulty gearbox as it doesn't select the correct gear when doing over 60 mph. I even lost gears completely on the motorway! Nissan and an independant gearbox specialist have given their report and provided quotes to fix the problem, it will cost more than the what I paid for the vehicle! M Cars are not interested in fixing the car and they have had it for over 2+ months to address the fault. They even threatened me with storage charges unless I collected the faulty car and they wouldn't even let me check the vehicle to see if it was fixed when it was collected. You may get lucky and get a functional vehicle from M Cars but be warned if it has a major problem then you will see a different side to them than the positive reviews that have been written.

  • 5

    Honest and professional service

    By Caia M on 08 February 2018 | Purchase not verified

    As a lady it can be daunting buying a car from a dealer. M cars staff are very pleasant polite and helpful and everything about the entire process was very honest and straightforward. I’m extremely happy with M Cars service and I absolutely love my car!

  • 5

    Pleasant service, very polite, didn't oversell

    By Dom C on 02 February 2018 | Purchase not verified

    Bought a 2004 Seat Ibiza FR Diesel with my mother a few months ago. Great service, polite, did not oversell the car, kept the conversation going. Very much looked after us in getting the car prepared for delivery with a full tank of fuel and fixed all and any issues noted. Very much recommended!

  • 5

    Stress free buying with confidence

    By Samantha M on 27 January 2018 | Purchase not verified

    Have just test drove and bought my new BMW Tourer from M Cars. Mohammed was friendly, efficient and informative from the first phone call to arrange a test drive, to part exchanging my old car and to Driving away in my new one. We found there to be a good selection of cars at competitive prices. Would definitely recommend them.

  • 5

    Great guys!

    By Siobhan D on 08 December 2017 | Purchase not verified

    After our car suddenly needed major repairs we decided to go for a new car instead. We called m cars & told them what was wrong with our car & booked in to view another with the view to part exchange. My old car got us to their property then died on the driveway! Very embarrassing! But everyone there was so kind & pushed the car to their garage & they still took it as part ex! Luckily we liked one of the cars they had for sale & as we were stuck they offered to get the car ready to drive away there & then while we did the paperwork. We can’t recommend the guys at m cars enough, they were helpful, honest & understanding. & in the future we would not hesitate to go there again for a car :)

  • 5

    Helpful, fair & honest

    By Ray V on 29 October 2017 | Purchase not verified

    We brought a Vauxhall Astra from M Cars Surrey after seeing the ad on Autotrader. We found them very helpful & friendly, they volunteered any information on the Astra& fixed any minor faults that were on it, we purchased the car without any worry. We definitely would buy another vehicle from them.

  • 5

    Professional Service

    By D S on 24 October 2017 | Purchase not verified

    Buying process made very easy and straight forward. Very happy with the car.

  • 5

    Excellent experience

    By MICHAEL B on 15 September 2017 | Purchase not verified

    I have recently bought two cars from them, on both purchases they were straightforward and very co-operative . I found them professional and a pleasure to deal with. Would recommend them and happy to provide a testimonial.

  • 5

    Professional buying experience.

    By Adam M on 13 September 2017 | Purchase not verified

    Very friendly and professional staff. My car was well presented and as described. A well organised and slick business. I would recommend to buyers.

  • 5

    A satisfied customer

    By Gerard V on 21 August 2017 | Purchase not verified

    I have just purchased ( Aug 2017 ) a Toyota Rav 4 from M Cars Surrey and I must say that I have been very satisfied with their service . From the initial appointment to try out the car , it was a gentleman called Saleem who looked after me and he gave me honest answers about this Toyota and general administrative information and was never hard selling . He was very helpful up to picking me up from the local train station when I came and collect the car . It is going very well by the way , so I would happily buy another car from M Cars Surrey .