play phone device-mobile location2 search plus dash down_arrow cross chevron-down chevron-up chevron-left calendar device-camera

Customer reviews of M Cars Surrey

At M Cars Surrey we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

Write a review

M Cars Surrey

M Cars Surrey

Based on 88 customer reviews

Powered by

  • 5

    Excellent customer service!

    By Warren P on 27 April 2018 | Verified purchase

    My daughter dealt with a very nice young man who listened to everything she had to say then recommended the best car for her. He asked all the right questions and we left feeling happy. We did not feel pressurised into buying anything like at you do at other car dealers. Very upfront and honest throughout the whole process. Would definitely recommend to everyone! She loves her car.

  • 5

    Friendly, helpful, highly recommend

    By Aimee C on 22 April 2018 | Verified purchase

    Recently bought a car from here, really relaxed, not pushy at all, friendly place. Very knowledgeable and ready to answer any questions. The whole process was very easy, everything was explained to us and they helped with all the paperwork at the end. Would definitely recommend.

  • 5

    Buying a car from MCars in Blindley Heath, Surrey

    By Sue M on 13 April 2018 | Verified purchase

    The person I dealt with (you have asked me not to name him but would love to ) was very professional, most helpful and ask pertinent questions which would determine what sort of car would be most suitable for me. He spent time explaining everything and I would thoroughly recommend looking for a second hand car at M Cars

  • 5

    Happy to waste your time if it gets the cash in.

    By Danny H on 28 February 2019 | Purchase not verified

    Absolutely disgusted. Called last Friday and booked a viewing of a Fiat Punto for the following morning at 11am. It was my birthday weekend and I rejigged plans to be able to attend. My friend drives me over on her day off and I arrive only to find other people looking at the car and to be told they've just sold it to them, literally a few minutes before I was due to arrive. Complete and utter waste of my time and clearly more bothered about getting the money in than looking after the customer. Any company with even the slightest amount of professionalism would have asked the other party to wait and see if I turned up first. Furious as I had my heart set on this car and my birthday was ruined. They didn't care but then that's because they're at heart just another no-moral car dealer who will walk all over anyone for a sale.

  • 5

    Excellent. First class customer service.

    By J J on 27 January 2019 | Purchase not verified

    Excellent customer service. Run by 3 friendly, helpful, knowledgeable guys who take their time to explain everything and help you get to know the car with no pushiness. Did everything we asked and more. Good cars at competitive prices. Would definitely use again but won't be changing this car any time soon!

  • 5

    Good car and good service

    By Chris B on 14 January 2019 | Purchase not verified

    Just bought a car from M Cars. Good stock of vehicles so lots of choice. Description accurate and car in good condition. Helpful and very efficient service. Would recommend to others.

  • 5

    Sold car we had reserved over phone

    By Jackie B on 14 January 2019 | Purchase not verified

    My dad phoned up at 10am asking about a Golf. He explained that we would be driving over 80 miles to reach M Cars so they promised to reserve the car until 2pm. When we arrived at 1:45 after a long drive they had sold the car. We were so disappointed after coming such a long way. Their word meant nothing. They then told us we should have made a deposit over the phone if we wanted it but no-one told us this prior. Gutted to have driven all that way for nothing.

  • 5

    Nice family run company

    By William L on 09 November 2018 | Purchase not verified

    The guys at M Cars were very professional and attentive. They took the time to talk me through the car I was interested in, pointing out both good and bad points. At no point did I feel under any pressure to buy the car or to hurry up my inspection. They gave me time to thoroughly look over the car on my own. Unfortunately I realised that the car wasn't right for me but had it been I would have been full of confidence to make the purchase.

  • 5

    Vauxhall Astra sale.

    By James B on 05 November 2018 | Purchase not verified

    Very friendly service. Wide range of vechiles with low mileage. Quick, easy, and informative sale. Slight discount on the car and they even helped tax it there and then. Professional service, would definitely recommend.

  • 5

    Excellent car and experience

    By Neil H on 15 October 2018 | Purchase not verified

    I can highly recommend M Cars. My experience was excellent. I am delighted with the car, there was no pressure during the sale - I could examine the car for as long as I wanted. They carried out all the work they promised and even fixed a couple of things I hadn't spotted. They kept all their promises and also gave me a sensible price for my part exchange. I wouldn't hesitate to buy from them again.