By William L on 09 November 2018 | Purchase not verified

The guys at M Cars were very professional and attentive. They took the time to talk me through the car I was interested in, pointing out both good and bad points. At no point did I feel under any pressure to buy the car or to hurry up my inspection. They gave me time to thoroughly look over the car on my own. Unfortunately I realised that the car wasn't right for me but had it been I would have been full of confidence to make the purchase.

By James B on 05 November 2018 | Purchase not verified

Very friendly service. Wide range of vechiles with low mileage. Quick, easy, and informative sale. Slight discount on the car and they even helped tax it there and then. Professional service, would definitely recommend.

By Neil H on 15 October 2018 | Purchase not verified

I can highly recommend M Cars. My experience was excellent. I am delighted with the car, there was no pressure during the sale - I could examine the car for as long as I wanted. They carried out all the work they promised and even fixed a couple of things I hadn't spotted. They kept all their promises and also gave me a sensible price for my part exchange. I wouldn't hesitate to buy from them again.

By Kerry A on 26 August 2018 | Purchase not verified

Very good service received from M Cars Surrey - slight delay with the V5 but they phoned me with regular updates on progress. Three weeks after I bought the car the air conditioning stopped working, it needed a new condenser and I wasn’t having much luck with the warranty company. I phoned M Cars and much to my surprise they offered to replace the condenser and fix the problem free of charge - I live about 3 hours away so they arranged for me to pick up the condenser at my local Euro Car Parts and get it fitted locally. The money was transferred back to me the next day. Really impressed with this dealer and would recommend to anyone in the future

By Gerri C on 30 July 2018 | Purchase not verified

By far the WORST dealer I've ever encountered! Made an appointment to go view one of their cars. Offered a deposit and was told I didn't need to as we would be the 'first' to view the car and we had an appointment. On day of appointment, called to confirm and asked if they could collect us from the station to which they said yes. We traveled a long way and as we were approaching the dealership with only 15 mins of our journey left, he suddenly called to say that someone was there expressing an interest in 'our' car and that he was going to sell it to the other customer. I protested and explained that he couldn't do that, it was extremely unprofessional and that we had an appointment but he replied 'it's business, I need the money'. I told him to wait as we nearly there and that he should give us first refusal and that if we didn't want it then he could offer it to the other customer - either way, he would make a sale but he said no 'I've sold it now'.

By Donna C on 19 June 2018 | Purchase not verified

Found M Cars Surrey very friendly, approachable and extremely professional. They offered me a fair part-ex price and felt I got a fair deal all round. The whole experience was pleasurable and stress free and I would most definitely use them again and recommend them to people. They took the time to explain everything to me and nothing was a problem - great little outfit. Try them - you won't be disappointed!

By Mark S on 31 March 2018 | Purchase not verified

Avoid! They sold me a car with a faulty gearbox as it doesn't select the correct gear when doing over 60 mph. I even lost gears completely on the motorway! Nissan and an independant gearbox specialist have given their report and provided quotes to fix the problem, it will cost more than the what I paid for the vehicle! M Cars are not interested in fixing the car and they have had it for over 2+ months to address the fault. They even threatened me with storage charges unless I collected the faulty car and they wouldn't even let me check the vehicle to see if it was fixed when it was collected. You may get lucky and get a functional vehicle from M Cars but be warned if it has a major problem then you will see a different side to them than the positive reviews that have been written.

By Caia M on 08 February 2018 | Purchase not verified

As a lady it can be daunting buying a car from a dealer. M cars staff are very pleasant polite and helpful and everything about the entire process was very honest and straightforward. I’m extremely happy with M Cars service and I absolutely love my car!

By Dom C on 02 February 2018 | Purchase not verified

Bought a 2004 Seat Ibiza FR Diesel with my mother a few months ago. Great service, polite, did not oversell the car, kept the conversation going. Very much looked after us in getting the car prepared for delivery with a full tank of fuel and fixed all and any issues noted. Very much recommended!

By Samantha M on 27 January 2018 | Purchase not verified

Have just test drove and bought my new BMW Tourer from M Cars. Mohammed was friendly, efficient and informative from the first phone call to arrange a test drive, to part exchanging my old car and to Driving away in my new one. We found there to be a good selection of cars at competitive prices. Would definitely recommend them.